岗位职责: Respond to customer inquiries via several channels (WeChat, Email and Telephone) Provide information regarding products/services and other related inquiries Be the face of Farfetch to our customers and partners alike
职位要求: Ideally, minimum of 1+ years’ experience in customer service, preferably in a luxury fashion retail, hospitality or e-commerce environment Excellent verbal and written communication skills in English, Korean and Mandarin Ability to work under pressure in a fast-paced environment Confident and articulate Good understanding of fashion/fashion brands Proficient user of IT systems, both customer service specific and windows packages Ability to exceed customer expectations Excellent listening skills Hardworking and passionate